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Americans Blame Passengers in Airline Confrontations

Thursday, April 20, 2017

United Airlines is in hot water after a video went viral of security forcibly removing a man from a plane to make room for traveling employees. Many have called for a boycott of the airline over the incident, but Americans are more likely to blame the passenger for such disputes than the airline itself.

A new Rasmussen Reports national telephone and online survey finds that, in most confrontations between airline passengers and airline personnel, 41% of American Adults think the passengers are at fault. Thirty-two percent (32%) are more apt to blame the airline employees, but 27% are not sure. (To see survey question wording, click here.)

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The national survey of 1,000 American Adults was conducted on April 17-18, 2017 by Rasmussen Reports. The margin of sampling error is +/- 3 percentage points with a 95% level of confidence. Fieldwork for all Rasmussen Reports surveys is conducted by Pulse Opinion Research, LLC. See methodology.

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