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Credit Card Theft Up, but Americans Are Still More Confident About Charging Online

Thursday, December 23, 2010

More Americans are confident about using their credit cards for purchases on the Internet, despite an increase in the number of adults who say they've been the victims of credit card theft online.

A new Rasmussen Reports telephone survey finds that, among adults who have at least one credit card, 65% are at least somewhat comfortable using their credit card online, including 36% who are Very Comfortable. Thirty-three percent (33%) are uncomfortable with the idea, including 11% who are Not At All Comfortable using their card online. (To see survey question wording, click here.)

The number of adults who are comfortable with online card use is significantly higher than this time last year, when only 49% were comfortable using their card online. But last April, almost an equal number (64%) saw no threat in using credit cards online.

This helps to explain why nearly two-thirds of holiday shoppers plan to do at least some of their shopping over the Internet this year.

Still, 18% of those with at least one credit card have had credit card information stolen online, up from 11% in December 2008. Seventy-six percent (76%) have not had such information stolen over the Internet.

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 The survey of 780 Adults who have at least one credit card was conducted on December 20-21, 2010 by Rasmussen Reports. The margin of sampling error is +/- 4 percentage points with a 95% level of confidence. Field work for all Rasmussen Reports surveys is conducted by Pulse Opinion Research, LLC. See methodology.


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